POPIA-Compliant Website Privacy Policy
- Effective Date: 6 September 2026
- Entity: Thrift All
1. Introduction Thrift All ("we", "our", or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa. By using our website and services, you agree to the practices outlined in this policy.
2. Information We Collect We collect personal information that you voluntarily provide to us when you make a purchase, create an account, subscribe to our newsletter, or contact us. This may include:
- Identity Data: Full name and username.
- Contact Data: Email address, telephone number, and delivery/physical address.
- Transaction Data: Details about payments and orders from our store.
- Technical Data: IP address, browser type, and website usage data collected via cookies.
3. Purpose of Processing Personal Information Under POPIA, we process your personal information only for specific, lawful purposes related to our business operations, which include:
- Processing and fulfilling your clothing orders and managing deliveries.
- Communicating with you regarding order updates, customer support, or queries.
- Sending promotional marketing communications (only where you have explicitly opted in).
- Improving our website functionality, user experience, and security.
- Complying with applicable South African financial and legal obligations.
4. Sharing and Disclosure We respect your privacy and do not sell your personal information. We may share your data strictly with trusted third parties who assist us in operating our website and business, such as:
- Courier and logistics partners to deliver your thrift items.
- Secure payment gateway processors.
- IT and web hosting service providers.
- Regulatory authorities, if required by South African law.
5. Data Security and Retention We implement robust technical and organizational security measures to protect your personal information against unauthorized access, accidental loss, destruction, or alteration. We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal retention requirements.
6. Your Rights Under POPIA As a data subject under POPIA, you have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction or updating of inaccurate or outdated information.
- Deletion: Request the destruction or deletion of your personal information, subject to legal retention limits.
- Objection: Object to the processing of your personal information for direct marketing purposes at any time.
7. Contact Information If you have any questions, concerns, or requests regarding this Privacy Policy or wish to exercise your POPIA rights, please contact us at:
- Email: support@thriftall.co.za (Update with active email)
- Address: Soweto, Johannesburg, South Africa
Note: You also have the right to lodge a complaint with the Information Regulator of South Africa if you feel your information has been processed unlawfully.